Vanessa Lesmes is a Client Service Specialist at James Immigration Law, where she supports clients with empathy, professionalism and a deep commitment to service. Her role focuses on creating a welcoming and trusting environment for those navigating the immigration process. Originally from Bogota, Colombia, Vanessa has a passion for traveling and experiencing life in different cities in her country, which has enriched her understanding of diverse cultures and perspectives. She holds a degree in Criminal Investigation from the University of Medellin, where she developed a solid foundation in justice and human rights. Her academic background and personal interest in international humanitarian law reflect her passion for helping others.Vanessa believes that serving others is a gift, but for her, it is a vocation. She was drawn to the firm because of its transparent approach and genuine desire to support clients beyond financial interests. She brings to the team a strong sense of synergy, dedication, empathy and accountability, and is proud to be part of a company that truly makes a difference in people's lives.

Luisa Villegas is a Client Experience Specialist for Humanitarian and Family Cases at James Immigration Law. She supports clients throughout their immigration journey by providing clear communication, empathetic guidance, and consistent follow-up to ensure they feel informed and supported.With over two years of experience in customer service across legal and medical fields, she is skilled at handling sensitive matters with professionalism and care.She finds deep meaning in being part of a process that helps individuals and families seek safety, stability, and opportunity. Serving as a reliable point of contact, she helps ease the stress of complex immigration processes while building trust with each person she assists. Motivated by a strong commitment to service and a genuine desire to help others, she approaches every case with patience, responsibility, and dedication.

Stephany Valencia is a Billing Specialist at James Immigration Law, where she ensures accurate and timely client billing and collection while supporting the firm’s commitment to exceptional service. With a strong background in finance and client service, she plays a key role in maintaining transparency and trust with clients.She holds a Bachelor's Degree in International Business from Universidad del Norte. She brings valuable experience in Accounts Payable, Billing, and Customer Service, and is fluent in Spanish, English, and Portuguese—skills that allow her to connect with a diverse client base. At James Immigration Law, Stephany sees a meaningful opportunity to support individuals and families through complex immigration processes with compassion and care. She provides a positive client experience and takes pride in upholding the firm’s mission of improving lives. Her attention to detail, multilingual skills, and strong commitment to excellence make her a valued and trusted member of the team.

Juliana Medina, is the Client Experience Specialist (CES) of the Removals Team, where she plays a vital role in guiding clients through the complexities of their cases. She ensures they remain informed at every step, providing updates on timelines, key appointments, and any important developments throughout the process. With four years of experience in translation, Juliana brings strong communication skills and a deep cultural understanding to her work. Her passion for immigration drives her commitment to supporting clients with empathy and clarity during what can often be a challenging time.

Katia Navarro is a Client Experience Specialist at James Immigration Law, where she supports clients navigating complex removal and deportation-related matters with care and professionalism. Originally from Barranquilla, Colombia, Katia later moved to Bogotá, where her interest in migration law deepened. With a background in International Relations and experience across immigration law firms, she brings both academic knowledge and practical insight to her role. Katia is currently pursuing an MBA to further strengthen her professional skills and enhance the quality of support she provides to clients. Her close connection to the immigrant experience drives her compassionate approach and attention to detail, helping create a sense of trust and stability during some of the most challenging moments in her clients’ lives.

Irene Garcés is one of three Client Experience Specialists (CES) for the T Visa team, where she applies her empathy and strong desire to help others. With over five years of experience in customer service, she brings excellent communication and problem-solving skills to her role, always prioritizing the well-being of clients. Having lived in the U.S. during the first Trump administration, Irene witnessed the devastating impact of immigration policies on families and communities. Experiencing racism and cultural division firsthand opened her eyes to broader injustices and sparked a deep passion for human rights. Even in high school, she organized protests and walkouts to raise awareness and promote change. Her time at James Immigration Law has shown her that meaningful, compassionate work is possible within a professional environment. She believes in the power of combining purpose with career, where helping others can coexist with building a dignified life. Irene brings a humanitarian spirit, a strong sense of justice, and a contagious positivity to her team—making her not only a dedicated advocate, but also a valued and uplifting presence in the workplace.

Laura Pinzon is the Marketing Manager for James Immigration Law. She was born and raised in Caracas, Venezuela, where she graduated with a Bachelor of Advertising specializing in Copywriting at the Alejandro de Humboldt University. Ms. Laura emigrated to Lima, Perú where she dedicated herself to working as a specialist in social media marketing and received certification as a UX Writer at the CoderHouse digital skills school. She currently resides in Bogotá, Colombia, emigrating for the third time. This gives her a multicultural experience that allows her to understand first-hand what it is to be an immigrant. Ms. Laura is fluent in Spanish and English. She is passionate about new digital trends and likes to keep up with new technologies.

Andrea Londoño is the Operations Manager in James Immigration Law. With an MBA specialized in Financial Management and several years of experience working with U.S.-based firms, particularly in immigration law. Over time, she has been involved in multiple departments and has led cross-functional teams, gaining a holistic view of organizational dynamics and employee needs. She is passionate about helping people grow and succeed—something she has applied both with clients and in developing internal team structures. As someone who thrives on innovation and empathy, she brings a unique perspective to employee development. Her ability to understand individuals beyond their roles, identify their strengths, and create solutions tailored to their professional journey can add meaningful value to a people-first strategy. She is committed to fostering environments where individuals feel seen, supported, and empowered to grow.

Iliana Leyba is the Public Relations & Events Coordinator at James Immigration Law, where she leads the firm’s community outreach and coordinates public-facing initiatives and events. Originally from San Cristóbal, Venezuela, she earned her degree in Social Communications with a concentration in Journalism from the Universidad de Los Andes (ULA). Iliana has hosted various television programs in Venezuela and the United States, including a Latino news show in South Carolina. She also brings experience in social media production and large-scale event planning, including nationally recognized festivals. Her passion for immigration work is rooted in her personal journey of adapting to a new country and navigating the complexities of the immigration process. She is deeply committed to making others feel seen, heard, and supported. Iliana believes James Immigration Law is more than a firm—it’s a place where lives are changed daily. She is proud to contribute through her communication skills, cultural awareness, and unwavering dedication to excellent service. She is fluent in both Spanish and English.