Bairon is an Intake Coordinator at James Immigration Law, where he plays a key role in converting qualified leads into clients by building trust from the first point of contact and clearly communicating the value of the firm’s legal services. His work focuses on guiding potential clients through the intake process with empathy, confidence, and a strong results driven approach.
He holds a degree in International Business and has recently completed a Master’s in International Trade, Logistics, and International Business, which supports his analytical mindset, organizational skills, and commercial approach. He brings previous experience in sales, operations, and administrative support, enabling him to effectively manage multiple prospects, strategically assess case viability, and maintain accurate follow-ups within the intake pipeline.
Originally from Santa Marta, Bairon has a strong personal connection to the immigration field, which reinforces his commitment to providing respectful, client centered service. He is fluent in Spanish and English and is recognized for his clear communication, attention to detail, and ethical handling of confidential information.
He is known for his adaptability, customer focused mindset, and consistent commitment to meeting conversion goals, contributing to both the legal team’s efficiency and the firm’s overall growth.
María José Orrego Torres is an Intake Coordinator with experience in legal environments and sales. She is recognized for her reliability, strong communication skills, and results-driven approach. Her ability to build trust with clients and consistently deliver accurate, high-quality intake work supports effective case qualification and measurable outcomes. Her professional performance provides the confidence needed to ensure continuity and long-term success in the role
Julián Torres is an Intake Coordinator with experience in phone-based client intake and sales within the BPO industry. Raised between Yarumal, Antioquia and Bogotá, Colombia, he developed strong communication skills and adaptability. He completed half of a Psychology degree at Universidad Luis Amigó, building a solid understanding of human behavior and emotional intelligence.
He brings discipline, responsibility, and consistency to his work, with strengths in active listening and identifying client needs. With around four years of experience in fast-paced environments, Julián is motivated to grow within the company, contribute to strong intake results, and serve as a reliable and professional first point of contact for clients
Mateo Restrepo is the Admissions Coordinator at James Immigration Law, where he is responsible for customer service with a focus on selling specialized immigration legal services. His role is essential in guiding migrants from the first contact, understanding their needs, and guiding them clearly and empathetically through the initial process.
He has more than four years of experience in customer service and sales, which has allowed him to develop strong communication, persuasion, and trust-building skills. In addition, he has experience teaching English, having worked for a year and a half at an English academy and also offering private lessons, which strengthened his ability to explain complex information in a simple and accessible way.
Mateo is deeply motivated by his work in the immigration field, as he is passionate about helping people resolve their legal situations and providing them with peace of mind during important moments in their lives. He is proud to be part of James Immigration Law because of the firm's prestige, excellent work environment, and opportunities for professional growth. He brings empathy, good communication skills, cheerfulness, and a willingness to collaborate to the team. In his free time, he enjoys playing sports as a way to maintain balance and discipline.
Juan Yarce is the Intake Assistant for the Consultation Team at the firm, supporting the Tier 2 team with document collection and case openings. He is currently studying Social Communication and has gained experience working at various law firms and medical billing facilities. Juan contributes to the firm’s operations through administrative support in
the Sales Department.
His professional background has allowed him to deepen his understanding of immigration processes and approach them with empathy. Juan believes that James Immigration Law offers not only legal guidance but also human quality, helping clients achieve their goals while honoring the dignity of the immigrant experience. Through empathy and assertive communication, he fulfills his role with professionalism and a strong commitment to service.
Rebeca Caballero is an Intake Assistant at James Immigration Law. In her role, she supports the team by organizing and maintaining important client documents, assigning potential leads, and assisting in various administrative tasks that ensure the smooth intake process for new cases.
Originally from Venezuela, Rebeca has lived in Medellín for the past six years. As an immigrant herself, she brings a deep personal understanding of the challenges and resilience required to navigate life in a new country. Her own journey fuels her empathy and dedication to helping others through similar experiences.Rebeca is proud to contribute to meaningful work that supports people seeking a better life. Her strengths lie in her attention to detail, organization, and genuine passion for helping others succeed.
