María José Hoyos is a Lead Generation Specialist at James Immigration Law, where she plays a key role in connecting with prospective clients and guiding them through the first steps of their immigration process. As one of the first points of contact for people seeking legal support, she focuses on building trust, understanding each person's situation and helping them access the information they need to move forward. With a background in legal support, Maria Jose has worked managing high volumes of complex cases. She previously served as a claims case manager at Camp Lejeune Justice Act, where she supported thousands of clients by organizing documentation, maintaining constant communication and guiding them through every stage of the legal process. In his current role, he works closely with the intake and marketing teams, helping to analyze prospect patterns, identify common concerns among immigrants and provide input that improves the way the firm connects with and supports prospective clients. María José was drawn to immigration law from personal experiences: many of her close friends have lived in the United States without legal status, and witnessing their hardships inspired her to join a team that helps others face similar challenges. Her Colombian roots and personal experiences give her a deep understanding of the human side of migration. At James Immigration Law, she prides herself on helping people access legal guidance with empathy, warmth and professionalism. She is recognized for her ability to genuinely listen, connect with people from diverse backgrounds and help them take the first step towards finding hope and legal clarity.

Sebastián Salazar is a Documentation Specialist at James Immigration Law. He received his law degree from the University of Medellín in 2021. His legal career began as a paralegal at another firm specializing in immigration, where he gained valuable insight into the experiences of immigrants, often marked by deep, complex and emotional stories waiting to be heard. Sebastian is a personable and attentive listener; he is often described as outgoing and articulate. He has found that his legal knowledge and strong interpersonal skills allow him to connect personally with clients and understand the substance of their stories, which he considers the fundamental responsibility of working on immigration matters. Sebastian is meticulous and approachable; he loves being part of processes and decisions that will change people's lives. He is convinced that their stories will be heard, recognized and forever changed at James Immigration Law.

Melisa Baez is a Legal Intake Specialist at James Immigration Law. She conducts legal consultations to identify the best strategy to help our clients achieve their dream of living legally in the United States. Melisa listens to each client's story with empathy and offers transparent solutions for their immigration status. She has a degree in Psychology from the National University of Colombia. Her experience as a mental health psychologist has shaped her strong listening skills and deep sense of empathy, which allows her to truly understand each individual's needs and promote their well-being. In addition, she has extensive knowledge of U.S. immigration law, making clients feel supported and informed. Her passion for helping comes from her dual vocation as a psychologist and legal specialist. With Melisa, clients find someone who listens, cares and is committed to protecting the rights of immigrants so they can fulfill their dreams and transform their lives.

Mateo Henao is an Intake Specialist at James Immigration Law, where he is in charge of listening to people's stories and helping them find a way to help them. He is a lawyer graduated from Universidad del Rosario with a specialization in criminal law, music industry law and criminology. Mateo's motivation is to help people. He believes that in James Immigration Law every case is a dream of life and hope, and in our firm we accompany it with commitment and humanity.

Carlos Palacios is an Intake Specialist at James Immigration Law, where he assists prospective clients through the initial legal screening process and helps identify the best strategy for their immigration needs. Originally from Colombia, Carlos earned his law degree from Universidad del Norte in Barranquilla. His legal training and commitment to client service allow him to approach each case with both analytical precision and human understanding.He is deeply motivated by the personal reward that comes from helping migrants navigate the complexities of the U.S. immigration system, work he considers both meaningful and fulfilling.Carlos finds purpose in being part of a team of seasoned professionals who share his ethical values and dedication to serving immigrant communities. He values the opportunity to learn and grow within such a knowledgeable and committed environment. Known for his empathy, sociability, and organizational skills, Carlos brings essential soft skills that have helped him thrive in his role and make a positive impact from day one.

Andres Mendoza Velasquez is a Legal Intake Specialist at James Immigration Law, based in Cali, Colombia. In this role, he evaluates prospective client inquiries and phone calls, ensuring clients feel heard and supported from their first interaction. Andres manages new client onboarding and maintains accurate case documentation to help the legal team operate efficiently. He holds a degree in Business Management and Digital Marketing from Toulouse Business School, France. Andres brings strong customer service skills, high-level listening abilities, and attention to detail, along with proficiency in English and Spanish, enabling him to communicate effectively with clients from diverse backgrounds. Motivated by a commitment to delivering exceptional service, Andres believes in the importance of James Immigration Law’s work to guide clients through complex immigration processes. He takes pride in contributing to a team that makes a meaningful difference. With his dedication and interpersonal expertise, Andres enhances client experiences and supports the firm’s mission with professionalism and care.

Mitchell Ortega is a Intake Specialist at James Immigration Law, where she helps identify the best legal options for each client, offering guidance throughout the immigration process. With a background in psychology and experience working with children, families, and vulnerable communities, Mitchell brings a deep understanding of human needs to her role.Her professional journey has consistently been motivated by a desire to help others, especially those going through challenging transitions. Experience in the humanitarian field shapes her approach with empathy, patience, and a sincere commitment to making a difference in every case.Mitchell believes that James Immigration Law is more than just a law firm, it’s a team of dedicated professionals who listen, support, and fight for the rights of migrants. She is proud to be part of a group that leads with heart and integrity. With her warm presence and strong sense of responsibility, Mitchell creates a space where clients feel safe, heard, and empowered to confidently move forward.

Álvaro Javier Quintanilla Carvajal is an Intake Specialist at James Immigration Law. Holds dual degrees in Law and International Relations & Political Science, bringing a multidisciplinary perspective to his legal practice. With significant experience in both the public and private sectors, as well as consular work in the United States, Álvaro has developed a deep understanding of the U.S. immigration system and the complex realities faced by migrant families. His unique background allows him to identify legal solutions with empathy, precision, and cultural sensitivity—qualities essential for his role as a Legal Specialist. Álvaro is known for his analytical mindset, strong communication skills, and commitment to advocating for the rights and dreams of immigrants. His ability to navigate legal systems and connect with clients on a personal level makes him a valuable asset to any legal team dedicated to immigration law.

Daniela Gaitán Arbeláez is an Intake Specialist at James Immigration Law, where she helps people take the big step of starting their immigration process at James Immigration Law, establishing the right strategies to begin this life-changing process. Her training as a psychologist and her experience in the social and humanitarian fields allow her to connect with our clients through empathy and professionalism, creating safe spaces where they feel heard and where their concerns can be addressed. Daniela is truly proud to work at James Immigration Law, knowing that her role is part of a large network of people who work every day to defend the dignity and opportunities of those who, in the exercise of their freedom and human rights, have immigrated to the United States. With a strong dedication to service and a deep commitment to social causes, Daniela is fully committed to giving meaning to her work, a place where people can feel heard and treated with respect.