Mateo Henao is an Intake Specialist at James Immigration Law, where he is in charge of listening to people's stories and helping them find a way to help them. He is a lawyer graduated from Universidad del Rosario with a specialization in criminal law, music industry law and criminology. Mateo's motivation is to help people. He believes that in James Immigration Law every case is a dream of life and hope, and in our firm we accompany it with commitment and humanity.

Carlos Palacios is an Intake Specialist at James Immigration Law, where he assists prospective clients through the initial legal screening process and helps identify the best strategy for their immigration needs. Originally from Colombia, Carlos earned his law degree from Universidad del Norte in Barranquilla. His legal training and commitment to client service allow him to approach each case with both analytical precision and human understanding.He is deeply motivated by the personal reward that comes from helping migrants navigate the complexities of the U.S. immigration system, work he considers both meaningful and fulfilling.Carlos finds purpose in being part of a team of seasoned professionals who share his ethical values and dedication to serving immigrant communities. He values the opportunity to learn and grow within such a knowledgeable and committed environment. Known for his empathy, sociability, and organizational skills, Carlos brings essential soft skills that have helped him thrive in his role and make a positive impact from day one.

Andres Mendoza Velasquez is a Legal Intake Specialist at James Immigration Law, based in Cali, Colombia. In this role, he evaluates prospective client inquiries and phone calls, ensuring clients feel heard and supported from their first interaction. Andres manages new client onboarding and maintains accurate case documentation to help the legal team operate efficiently. He holds a degree in Business Management and Digital Marketing from Toulouse Business School, France. Andres brings strong customer service skills, high-level listening abilities, and attention to detail, along with proficiency in English and Spanish, enabling him to communicate effectively with clients from diverse backgrounds. Motivated by a commitment to delivering exceptional service, Andres believes in the importance of James Immigration Law’s work to guide clients through complex immigration processes. He takes pride in contributing to a team that makes a meaningful difference. With his dedication and interpersonal expertise, Andres enhances client experiences and supports the firm’s mission with professionalism and care.

Mitchell Ortega is a Intake Specialist at James Immigration Law, where she helps identify the best legal options for each client, offering guidance throughout the immigration process. With a background in psychology and experience working with children, families, and vulnerable communities, Mitchell brings a deep understanding of human needs to her role.Her professional journey has consistently been motivated by a desire to help others, especially those going through challenging transitions. Experience in the humanitarian field shapes her approach with empathy, patience, and a sincere commitment to making a difference in every case.Mitchell believes that James Immigration Law is more than just a law firm, it’s a team of dedicated professionals who listen, support, and fight for the rights of migrants. She is proud to be part of a group that leads with heart and integrity. With her warm presence and strong sense of responsibility, Mitchell creates a space where clients feel safe, heard, and empowered to confidently move forward.

Álvaro Javier Quintanilla Carvajal is an Intake Specialist at James Immigration Law. Holds dual degrees in Law and International Relations & Political Science, bringing a multidisciplinary perspective to his legal practice. With significant experience in both the public and private sectors, as well as consular work in the United States, Álvaro has developed a deep understanding of the U.S. immigration system and the complex realities faced by migrant families. His unique background allows him to identify legal solutions with empathy, precision, and cultural sensitivity—qualities essential for his role as a Legal Specialist. Álvaro is known for his analytical mindset, strong communication skills, and commitment to advocating for the rights and dreams of immigrants. His ability to navigate legal systems and connect with clients on a personal level makes him a valuable asset to any legal team dedicated to immigration law.

Daniela Gaitán Arbeláez is an Intake Specialist at James Immigration Law, where she helps people take the big step of starting their immigration process at James Immigration Law, establishing the right strategies to begin this life-changing process. Her training as a psychologist and her experience in the social and humanitarian fields allow her to connect with our clients through empathy and professionalism, creating safe spaces where they feel heard and where their concerns can be addressed. Daniela is truly proud to work at James Immigration Law, knowing that her role is part of a large network of people who work every day to defend the dignity and opportunities of those who, in the exercise of their freedom and human rights, have immigrated to the United States. With a strong dedication to service and a deep commitment to social causes, Daniela is fully committed to giving meaning to her work, a place where people can feel heard and treated with respect.

Mayra Leon is the Front Desk Clerk at James Immigration Law, providing essential client support. As someone who immigrated to the United States from Guadalajara, Mexico, Mayra understands firsthand the challenges and hopes that come with the immigration process. Her personal experience fuels her compassion and commitment to making each client feel seen, heard, and supported. In addition to her role at the firm, Mayra serves in the U.S. Army Reserves, embodying values of service, discipline, and dedication both in and out of uniform. Her unique background allows her to connect with clients on a personal level while maintaining the professionalism and integrity required in a legal setting. Mayra takes pride in being part of a team at James Immigration Law that cares about each individual’s story and helps families navigate life-changing journeys with confidence and care.

Daniela Zuniga Gonzalez is an Intake Coordinator Supervisor at James Immigration Law, where she supports the team and develops strategies to help them excel in their roles. She holds a Bachelor's degree in Business Administration with a focus on International Business Management from Acsenda School of Management, as well as a Business Management Diploma from Arbutus College. Originally from Bogotá, Colombia, Daniela lived in Vancouver, Canada, for six years while completing her education.Her passion for immigration work is deeply personal—having witnessed her own family's immigration journeys to the United States, she understands both the challenges and hopes that come with starting over in a new country. Daniela values the supportive and compassionate environment at James Immigration Law and is proud to be part of a team that genuinely cares for its clients. With firsthand experience as an immigrant, she brings empathy, cultural understanding, and a strong sense of purpose to her role, helping clients feel seen, heard, and supported from the very first interaction.

Jonathan Vilar is a Lead Follow Up Conversion Specialist at James Immigration Law, where he plays a key role in managing and nurturing prospective clients through effective follow-up strategies. He works closely with sales and intake teams to ensure timely communication, improve conversion rates, and support the firm’s mission of providing accessible and high-quality legal services. Jonathan brings over six years of experience in sales and team collaboration, having worked across multiple sales driven environments where performance, consistency, and relationship building were essential. His background has allowed him to develop strong skills in lead management, process optimization, and results-driven communication. His interest in this work is rooted in a deep appreciation for the impact that clear guidance and consistent follow up can have on individuals navigating complex legal processes. Jonathan believes that James Immigration Law provides critical support to people seeking stability and opportunity, and he is proud to contribute to a team that makes a meaningful difference.

Known for being proactive, results oriented, and adaptable, Jonathan approaches his role with a strong sense of responsibility, professionalism, and commitment to continuous improvement.